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Concept Models |
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The website is laid out as follows: Welcome page (index.html) - standard web requirement PRODUCTS - this gives choices of product types: Select Ho Scale button. The list of product categories will appear.
We accept payment through PayPal only either on your PayPal account or with a credit card. This protects you as well as us. We cannot work with checks or money orders since we do not have a bank account other than PayPal. DOMESTIC SHIPPINGYou can open a PayPal account (free) but it's not necessary - you can use a credit card. We add shipping charges for domestic shipping automatically through PayPal. Excess domestic postage will be refunded. PayPal adds domestic shipping for each item automatically. We do not add any handling charges. INTERNATIONAL SHIPPINGBe forewarned that international shipping and duty rates are climbing rapidly bordering on robbery - sorry. International shipping surharges will be billed when we have packed the completed order. International orders will then ship when the international shipping differential is paid. Domestic postage collected will be applied. PayPal automatically adds incorrect domestic shipping for each item automatically on international orders. We do not add any handling charges. International customers are responsible for all duties and surcharges at the destination. I only know of one bug and that is where a buy button creates a separate invoice. This was caused by PayPal changing the button methodology. The worst case is that you get charged separately for shipping on each item and we refund any excess postage charge. REFUND POLICYSimple. We do not do refunds. This isn't Walmart. Everything we sell is made for your order. We do not keep an inventory. We have a long standing reputation for delivering what we sell. This is evidenced by the number of repeat customers that we have .... and are grateful for. The following are link to give you some insight on working with the materials in our kits. |
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